Frequently Asked Questions
Rev Auto Club Memberships
Rev Auto Club is a car club and also a marketplace. Not only do we offer a social space to talk shop, we also providing you with all the services you need to enjoy your car. We are open to the public which means you don’t have to be a member to use our services. We offer car repair, auto transport, car storage, car care & auto detailing services and parts and accessories for most european cars.
We offer a couple different options to becoming a member, you can purchase online via our online store, you can submit a request via our contact form and one of our team members will reach out to complete your membership and you can come in person to our Miami location and complete your membership.
Currently we are only offering memberships for our local customers, if you spend time seasonally in Miami, FL then, YES!
We offer a comprehensive package for our members that enhances their experience. We provide Members only events, pricing and discounts as well as included services like detialing and others. for more information visit our membership page for more details. (INCLUIR LINK A LA PAGNA DE MEMBRESIA)
We offer 2 membership tiers, a base membership and our concierge style membership. Please visit our Membership page for more information. (INCLUIR LINK A LA PAGINA DE MEMBRESIA)
You can subscribe to our newsletter below to stay up to date on everything related to Rev Auto Club.
Not at all! our beneifts apply to every car owner, not just exotics, luxury cars or collectors. Check out our memberships page for more information on our benefits. (INCLUIR LINK AL MEMBERSHIPS PAGE))
Yes! periodically we host events open to the public but most of our events are for members only.
Our base membership can be cancelled anytime, we require written notice of cancellation via email to memberships@revautoclub.com. Notice should be received before the next months subscription payment is due. Once we receive your cancellation, we will process within 24 hours of receipt. Your benefits will continue till the end of the last month. Membership dues will not be prorated at time of cancellation. Our Concierge Membership requires a commencement fee which is non refundable, cancellations can be applied 6 months after the initial subscription. We require written notice of cancellation via email to memberships@revautoclub.com. Notice should be received before the next months subscription payment is due. Once we receive your cancellation, we will process within 24 hours of receipt. Your benefits will continue till the end of the last month. Membership dues will not be prorated at time of cancellation.
We accept membership subscription via Credit card, all major credit cards are accepted (Visa, Mastercard and AMEX). You will be placed on recurring payment for the time your subcription is active. We also offer an annual membership subcription at a discounted rate. see our membership page for more details.
Yes we do! our entire facility is open to our members
Vehicle Storage
Depending on the storage plan you choose, we include the following: – Trickle charge to keep the battery at optimum charging levels – Interior or exterior car cover or Car Capsule enclosure to reduce or elimnate dust accumulation on painted surfaces – Weekly or monthly startups to operating temps and verify system functions – Monthly washes to keep the car clean. – Refueling as needed to keep the fuel system with fresh gas (addictional cost)
We offer storage options with a minimum stay of 30 days to long term 12+ months. Pricing varies, we recommend you reach out to discuss the different options that best accomodate your needs.
High traffic storage are those who plan to use their car more than 2 times a month. We include pre-pickup prep and clean up after the car has returned to storage at a much higher frequency. Car Capsule enclosures are not available for high traffic customers. Low traffic storage are those who plan to use their car no more than once a month. You do have the option though to keep your car in a Car Capsule enclosure to eliminate dust settling. (at an additional cost)
Yes! Aside from storing it we can help you get it back on the road. call us to discuss your options.
Luxury Vehicle Transport
First step is to get your quote, fill out our form here. Second, review your quote and accept. Third, you will receive a call from your assigned driver set a time for pick up of your vehicle. Fourth, driver shows up to pick up your car, review vehicle condition with the driver and sign the BOL. Lastly receive your vehicle at the destination.
This is what’s called a Bill of Lading document. A Bill of Lading is a required document if you want to move a freight shipment. It serves many different purposes, such as a receipt, contract, and document of title. Details include the type, quantity, and destination of the goods. Here’s an example of what the document should like like.
Purchases, Returns, Warranty
Yes, we have a 90 day return policy. As long as the product purchased from Rev Auto Club is not used and it’s in the original packaging, we will receive it for exchange or refund. Shipping is not included, you can ship on your own or we can provide a return label at your expense.
We will notify you via email or SMS when the item ships. If you’d like to inquire, feel free to send us a message on the status of your order. We will gladly provide you with an updated ETA.
We are working to automate special order eta emails to better serve you.
There are 2 ways to get a copy of your invoice.
if you created a profile on our site you are able to view your order history and print out your invoice.
If you did not create a profile on our site, then you can reach out via email so we can send it to you.
Send us an email to support@revautoclub.com
Reach out via our messaging tool, it will automatically look up the status of your order as you complete the questions asked.
If for some reason you are having trouble doing so, send us an email at support@revautoclub.com
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees*.
*Rates from 0% APR 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.
You can’t purchase gift cards using Shop Pay Installments. If you want to purchase gift cards along with Shop Pay Installments eligible products, then you need to place two separate orders.
There are no late fees for customers who miss a scheduled payment. However, partial payments or late payments might impact your credit score, or your eligibility to use Shop Pay Installments in the future. If you have questions about a missed installment payment, then you can contact Affirm support for assistance.
To request a refund, contact the store where you purchased your item. Using their return policy, the store will advise if a return is possible. If a return is possible, then the store will advise how much the refunded amount will be. After your refund is processed, the refund amount will be applied to your original payment method within 3-10 business days and your balance will be updated.
If your refund is less than your total purchase balance, then it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
If your refund is more than your purchase balance, then the difference is returned to your original payment method within 3-10 business days.
If your order is made with interest payments, then the paid interest isn’t refunded. When you make payments, the funds are first applied to the accrued unpaid interest and then to the principal. Interest is the cost of borrowing, and isn’t refundable.
Car repair, retrofits and accessory installs
Our technicians are facttory trained to work on Porsche, BMW, Mercedes Benz, Audi, Ferrari, Land Rover and Tesla. Aside from factory training we also have vast experience on Lamborghini, Lotus, Rolls Royce, Bentley and Maserati.
We will pair you up with the most qualified technician for the services required on your car. similar to doctors, each technician has their specialty aside from the brand they are accustumed to work on.
There are couple different ways you can book your appointment:
Option 1: You can fill out our contact form which will guide you through the questions for repairs.
Option2: You can give us call! our phone number is 305-847-9935
Option 3: Stop by and say hi! Show us what you would like done on your car and we can finalize scheduling on the spot.
Unfortunately we dont offer rental cars for when your car is in service. We encourage you to plan accordingly, we will do our best to get your car in and out as soon as possible.
Yes! we are required by the Department of Agriculture and Consumer Services to provide an estimate for repairs prior to commencing.
Yes, we back our repairs with a 3 month or 1500 mile warranty on workmanship on the repairs. Parts manufacturerss also provide a warranty for the components being installed on your car. If you have any questions around parts warranties, please give us a call and we can provide that to you.
COD stands for cash on delivery. You will need to pay the driver directly for the balance owed on your transport contract
